Please, carefully read this Direct Marketing Policy, as for the purposes of direct marketing, Adjara Group LLC (I/N: 404676169) („Data Controller“) and Adjara Collective Management LLC (I/N: 404707171) („Data Processor“) (jointly - „We“, „Us“ or „Our“) will process your following personal data (the „Personal Data“ or the „Personal Information“), if you click the direct marketing acceptance button on this website or consent to the processing of your data for direct marketing purposes in other ways:
Identity and Contact data: Your Name and Surname; Your ID Number; Your E-Mail Address; Your Phone Number (if provided).
Information about Your Reservations, such as Number of reservations (including number of completed or cancelled reservations); Number of guests; Orders and purchases made; Amount of spending; Seasonality; Frequency of stays/visits; Intervals between stays/visits; Acquisition source might be processed to make customized offers regarding our products and services.
We collect Your Personal Data for Direct Marketing provided directly from you as you subscribe to Our marketing newsletters and offerings and declare consent when:
Also, we collect Your Personal Data when purchasing and using Our products and services through Our operation systems.
By agreeing to this Direct Marketing Policy, you confirm that you have read it and give your consent for to process Your Personal Data for direct marketing purposes.
The processing of Personal Data for direct marketing is voluntary and is processed only on the basis of your consent. However, you have the right to withdraw your consent at any time and refuse further processing of your data for direct marketing purposes.
Please, also refer to Our Privacy Policy which can be found here, to understand the further basis for processing the Personal Data, the principles we apply while processing your Personal Data and the rights that You, as the data subject (“You” / “Yours”), have in this regards.
Please, further note that, upon your consent to this Direct Marketing Policy, it automatically becomes an integral part of Our Privacy Policy, cited above.
Within the scope of your consent to receive Marketing Communication from Us, you will be receiving information about:
We may share your personal data with the following parties for direct marketing purposes:
To provide you with marketing communications, we use the marketing platforms: MailChimp, Sendgrid and/or Omnisend, with which we share your email addresses provided to us for the purpose of sending marketing communications. Through these platforms, we also collect information about email openings and clicks, in order to monitor and improve the direct marketing process.
The companies providing the mentioned platforms are legal entities registered in the United States and Latvia, which, in turn, process personal data in accordance with their personal data protection policies:
By sharing data with the companies based in the United States, your personal information will also be stored on servers located in the United States. The United States is not included in the list of countries with adequate guarantees for the protection of personal data according to the relevant normative act of the Head of the Personal Data Protection Service. Therefore, by transferring your personal data outside the jurisdiction of Georgia: (a) they will be subject to the laws and regulations of the relevant country, (b) under such laws and regulations, you may not be able to exercise the same or equivalent rights in relation to your personal data as provided for under Georgian legislation.
We inform you that the above-mentioned companies, based on relevant contractual obligations, undertake: to ensure that the data is processed in accordance with data protection standards in the European Union, to protect the confidentiality of “personal information” and to process it only in accordance with our instructions.
After reviewing the above information and understanding the risks of transferring your personal data outside the jurisdiction of Georgia, by agreeing to this policy, you agree to the sharing of your email address with the named companies for the purpose of receiving marketing communications and to the processing of the data by these companies in accordance with their personal data protection policies.
You can withdraw your consent at any time. Withdrawing your consent from direct marketing is just as easy as giving consent:
Withdrawing Your consent with Us will automatically result in withdrawing consent on receiving Marketing Communication from Our affiliates too. Therefore, You will not need to take any extra actions for them to cease Marketing Communication.
We treat Your Personal Information with utmost diligence and confidentiality and have implemented all reasonable technical and organizational security measures for the purposes of protecting this Information from unlawful usage, loss, alteration, erasure, processing or any other unauthorized forms of access to and impact on such Personal Data. These measures imply the storage of Your Personal Data on a secure electronic data base accessible only to a limited number of individuals, in accordance with internal standard operational procedures implemented and made binding by Us for Our personnel to comply with.
We will store and process Your Personal Data for direct marketing purposes throughout the duration of Our and/or Our affiliates/ operations unless You request its earlier withdrawal.
We have statutory obligation to record and store the time and fact of the data subject giving consent to the processing of data about him and withdrawing consent for the period of direct marketing and for 1 year after the termination of direct marketing.
This period can be extended in cases where there may be legitimate interests of the company to keep Your Personal Data (e.g., protecting the Our's interests in court).
We further ensure that all the third parties indicated in clause 3 of this Direct Marketing Policy comply with the same rules and procedures.
For any questions, claims, requests or other inquiries, please contact Us here:
Adjara Group LLC (I/N: 404676169); Adjara Collective Management LLC (I/N 404707171)
Postal Address: 14 Kostava Street, Tbilisi, Georgia
E-mail address: pdsupport@adjaragroup.com
You may contact Us or Our DPO at any time to exercise your rights as provided for in Chapter III Law of Georgia on Personal Data Protection, in particular, the right to request access to and rectification or erasure of personal data or restriction of processing concerning you or to object to processing, the right to obtain a copy of the personal data being processed as well as the right to data portability, also by sending a written request to the following e-mail address: pdsupport@adjaragroup.com
Please, also refer to Our Privacy Policy for more details regarding the rights that You, as the data subject have.
or, contact Personal Data Protection Service on the following information:
Personal Data Protection Service
Postal Address: 7 Nato Vachnadze Street, Tbilisi 0105
Phone: 032 242 10 00
E-mail Address: office@pdps.ge